At Aspire Jewellery Fanatics, we take great pride in curating high-quality fashion jewellery for you. We want you to shop with confidence, knowing we handle returns and exchanges fairly and respectfully.
Please review our return policy carefully:
🛡️Return Eligibility
We accept returns only for defective, damaged, or incorrect items received.
To be eligible for a return:
Items must be unworn, unused, and in their original packaging.
Return requests must be made within 3 days of receiving your order.
đźš« Non-Returnable Items
Due to hygiene and safety reasons, we do not accept returns or exchanges for:
Earrings (pierced jewellery)
Sale or promotional items
Personalised/customised items
🔄 Return or Exchange Process
Contact us via email within 3 days of receiving your order.
Provide your order number, a clear description, and photos of the issue.
Our team will review your request and respond with return instructions if approved.
Once we receive and inspect the returned item, we will offer an exchange, store credit, or a refund (depending on the situation).
📦 Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item).
We recommend using a trackable shipping service as we cannot guarantee receipt of your returned item without tracking.
For any queries or further assistance, feel free to reach out to us at care@ajfanatics.com
